Location: Johor

Client's Profile:

• An MNC company specializing in Moulds engineering precision plastic components

Working days: 5

Attractive Benefits Include: 

• Fixed Basic
• Yearly Variable Bonuses of few months 
• Medical Benefits
• Friendly and well-organized environment to work in

Interested candidates, kindly REGISTER your Job Seeker Profile with CareerMaster& APPLY NOW! 

Shortlisted candidates will be notified.

JOB SUMMARY:

• This role is responsible for the day-to-day coordination, support, and administration of Microsoft Dynamics 365 Business Central 
• The position works closely with external functional and technical consultants, acting as the internal liaison to ensure business requirements are delivered effectively.

JOB RESPONSIBILITIES:

Business Central Application Support & Coordination

• Serve as the primary internal contact for D365 Business Central-related matters.
• Provide first-level functional support to end users and assist with issue analysis.
• Liaise with external vendors and consultants for system configuration, enhancements, and issue resolution.
• Monitor and follow up on vendor deliverables, timelines, and support requests.

Change Requests & Testing

• Gather and document business requirements for system enhancements or changes.
• Coordinate Change Requests (CRs) with vendors, including scope clarification and impact discussion.
• Support and manage User Acceptance Testing (UAT) prior to production deployment.
• Assist in post-deployment verification and user support.

Data, Reporting & Documentation

• Assist users with standard reports and basic data validation.
• Support basic data checking and extraction as required.
• Maintain system documentation, user guides, and SOPs.
• Support user training and adoption of system improvements.

General IT Support (Limited Scope)

• Provide basic IT support for end users (hardware, software, access).
• Coordinate with external IT vendors for infrastructure, network, or security matters.
• Escalate issues when required.

 JOB REQUIREMENTS:

• Diploma or Degree in Information Technology, Business Systems, or related field.
• Experience supporting Microsoft Dynamics 365 Business Central or Microsoft NAV.
• Experience working with external system vendors or consultants.
• Basic understanding of business processes such as finance, inventory, sales, or purchasing.
• Good communication and coordination skills.
• Exposure to ERP change management or UAT activities.
• Experience in manufacturing, trading, or distribution environments.
• Basic understanding of ERP reporting and data structures.​
• ​Well-organized, detail-oriented and able to manage multiple stakeholders.
• Comfortable working independently with guidance from vendors and management.